Welcome to Jivya Ayuskyn. These Terms & Conditions govern your access to and use of the Jivya Ayuskyn website and your purchase of products through our online store.

By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any of these terms, please do not use the website or place an order.

1. About Jivya Ayuskyn

Jivya Ayuskyn is an online platform offering Ayurvedic, skincare, personal care and wellness products.

The products, information and services available on this website are intended for general personal use and are subject to availability.

2. Eligibility

By using this website or placing an order, you confirm that:

• You are legally capable of entering into a binding agreement under applicable law.
• The information provided by you is accurate, complete and up to date.
• You will use the website and its products only for lawful purposes.

If you are purchasing a product on behalf of another person, you confirm that you have the necessary authority to provide their information and place the order.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, ingredients, pricing and other information displayed on the website are accurate.

However, minor variations in colour, packaging, appearance or presentation may occur due to photography, screen settings, manufacturing batches or packaging updates.

Such variations do not necessarily constitute a defect or discrepancy in the product.

Customers are advised to read the product description, ingredients, usage instructions and other relevant information carefully before making a purchase.

4. Ayurvedic & Wellness Disclaimer

The information provided on the Jivya Ayuskyn website, including information relating to Ayurveda, ingredients, traditional practices, skincare and wellness, is provided for general informational purposes only.

Our products are not intended to diagnose, treat, cure or prevent any disease or medical condition unless expressly stated and permitted under applicable law.

Individual results may vary depending on factors such as skin type, usage, lifestyle and other individual circumstances.

If you have a medical condition, allergies, sensitive skin, are pregnant or breastfeeding, or have any concerns about using a product, we recommend consulting an appropriately qualified healthcare professional before use.

Always follow the product’s recommended usage instructions.

5. Orders & Acceptance

When you place an order through our website, you are making an offer to purchase the selected products.

An order is considered accepted once it has been successfully confirmed by Jivya Ayuskyn.

We reserve the right to cancel or decline an order in circumstances including, but not limited to:

• Product unavailability
• Pricing or listing errors
• Incorrect product information
• Suspected fraudulent or unauthorised transactions
• Incomplete or inaccurate customer information
• Circumstances beyond our reasonable control

If an order is cancelled after payment has been received, any applicable refund will be processed in accordance with our applicable policies.

6. Pricing & Payments

All product prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Prices may be changed at any time without prior notice. However, changes will not affect an order that has already been successfully confirmed, except where an obvious pricing or technical error has occurred.

Customers are responsible for providing accurate payment and billing information.

All payments must be made through the payment methods made available on the website.

7. Shipping & Delivery

We currently provide shipping PAN India.

The standard delivery timeline is 4–8 working days from dispatch, subject to the applicable delivery location and circumstances affecting the courier network.

Delivery timelines are estimates and may be affected by public holidays, weather conditions, natural events, courier delays, incorrect address information or other circumstances beyond our reasonable control.

For complete information, please refer to our Shipping Policy.

8. Returns & Exchanges

Due to the nature of our products, we do not accept returns or provide refunds once an order has been delivered.

An exchange is available only in the event that the wrong product has been delivered.

To request an exchange, customers must contact:

Email: info@jivyaayuskyn.com
WhatsApp: +91 72755 29294

The customer must provide the relevant order details, contact information and a clear product unboxing video showing the package and product received.

The product must be unused and in mint, saleable condition, with its original packaging, labels and seals intact, where applicable.

All exchange requests are subject to verification and approval by Jivya Ayuskyn.

For complete details, please refer to our Returns & Exchange Policy.

9. Customer Responsibilities

Customers are responsible for:

• Providing accurate name, phone number, email address and shipping information.
• Reviewing their order details before completing the purchase.
• Ensuring that the products ordered are appropriate for their intended use.
• Following the instructions, precautions and recommended usage provided with the product.
• Keeping their order confirmation and other relevant purchase information.

Jivya Ayuskyn will not be responsible for issues arising from incorrect information supplied by the customer or misuse of a product.

10. Intellectual Property

All content available on the Jivya Ayuskyn website, including but not limited to:

• Brand name and logo
• Product photographs
• Product descriptions
• Graphics and designs
• Text and written content
• Website layout
• Videos and other visual material

is owned by or licensed to Jivya Ayuskyn, unless otherwise stated.

No part of the website or its content may be copied, reproduced, modified, distributed, republished or commercially exploited without prior written permission.

11. Website Use

You agree not to:

• Use the website for any unlawful or fraudulent purpose.
• Attempt to gain unauthorised access to the website or its systems.
• Interfere with the operation or security of the website.
• Upload or transmit malicious software, viruses or harmful material.
• Copy or reproduce website content without permission.
• Use automated systems to extract or collect website content without authorisation.

We reserve the right to restrict or terminate access to the website where we reasonably believe these terms have been violated.

12. Third-Party Services & Links

The website may use third-party services such as payment gateways, logistics providers, analytics services and other technology providers.

We are not responsible for the independent policies, practices, availability or performance of third-party websites or services.

Where our website contains links to third-party websites, those links are provided for convenience. Visiting or using such websites is subject to their respective terms and policies.

13. Limitation of Liability

To the extent permitted by applicable law, Jivya Ayuskyn shall not be liable for indirect, incidental, consequential or unforeseeable losses arising from the use of the website or products purchased through it.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

14. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Jivya Ayuskyn, its owners, employees, representatives and service providers from claims, losses, liabilities or expenses arising from:

• Your misuse of the website or products
• Your violation of these Terms & Conditions
• Your violation of any applicable law or third-party rights
• Information or content submitted by you that is unlawful or inaccurate

15. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use and protect personal information.

By using the website, you acknowledge that you have read and understood our Privacy Policy.

16. Changes to These Terms

Jivya Ayuskyn reserves the right to modify, update or amend these Terms & Conditions at any time.

Changes will become effective when the updated terms are published on the website.

You are responsible for reviewing this page periodically. Continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions.

17. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with these Terms & Conditions or your use of the website shall be subject to the jurisdiction of the courts having appropriate jurisdiction, subject to applicable law.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Jivya Ayuskyn
Email: info@jivyaayuskyn.com
WhatsApp: +91 72755 29294

By accessing the Jivya Ayuskyn website or placing an order, you acknowledge that you have read, understood and agreed to these Terms & Conditions.